Shipping policy

Shipping Policy — Embers in Oak Boutique

Thank you for shopping with Embers in Oak Boutique! Please review our shipping information below.

Order Processing Orders are typically processed within 2–5 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Shipping Times Once shipped, estimated delivery times within the US are 7–14 business days. Please note that delivery times are estimates and are not guaranteed.

Tracking Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Shipping Costs Shipping costs are calculated at checkout based on your order and delivery location.

Split Shipments Some orders may arrive in multiple packages depending on product availability. You will receive separate tracking numbers for each package.

Delays We are not responsible for shipping delays caused by carriers, weather, or other circumstances outside our control. If your package appears lost or significantly delayed, please contact us and we'll do our best to assist.

Incorrect Address Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrectly provided address.

Contact Us For shipping questions, please reach out through our website's contact page.